Customer Service AI Tools
Discover and compare the best customer service AI tools and software. Browse 13+ curated tools with reviews and ratings.
Customer Service
Zendesk Signals analyzes Zendesk tickets daily to detect emerging customer pain points and alerts your team in Slack. It identifies workaround language, feature confusion, and escalation spikes so you know exactly what needs fixing.
Obi is a voice AI agent that provides interactive customer onboarding and user activation. It guides users through setup, answers questions in real time, and shares insights after every session.
Helply is an AI support agent that resolves support conversations end-to-end with a 65% resolution rate guarantee within 90 days. It takes real actions, syncs to your help desk, and escalates with full context.
Hugo is an AI-powered support agent that resolves tickets faster, automates repetitive tasks, and serves customers 24/7. It connects to your knowledge base, CRM, and business tools to handle real conversations with multi-turn intelligence.
TopMessage offers enterprise messaging solutions with SMS and WhatsApp campaigns, inbox management, and API integration. The platform provides personalized customer experiences across multiple channels with real-time data and AI-driven suggestions.
Kipps.AI deploys voice, chat, and WhatsApp agents that handle millions of conversations with human-like intelligence and unmatched reliability. It transforms business operations across different industries with intelligent automation and seamless human collaboration.
Hivinq is an AI copilot that drafts accurate replies to customer questions in Slack. It learns from your documentation and conversations to help your team respond faster without losing context.
KNOA is an AI agent that conducts structured interviews to capture tacit knowledge and generate actionable reports. It helps teams document processes and scale client services efficiently.
AI SmartTalk is a no-code platform that lets you create AI-powered chatbots for e-commerce and customer support. It connects to websites and deploys across multiple messaging platforms with automated knowledge base synchronization.
Toma builds Voice AI agents for automotive dealerships that answer every call, automate service scheduling, and protect revenue with dealer-specific safeguards. The system improves CSI, reduces missed calls, and streamlines customer communication.