KNOA is an AI agent designed to run structured interviews that capture tacit knowledge and generate actionable reports for internal teams or clients. It transforms conversations into structured documentation by automating the interview process.

The platform offers structured interviews via chat or voice, automated report generation in formats like PDF and Markdown, and reusable interview templates for consistency. It includes process mapping using service design frameworks, auto-generated diagrams with Mermaid.js compatibility, and universal export options to Notion, Confluence, PDF, Markdown, and Slack. Enterprise-grade security ensures data is never used to train public models.

KNOA works by having users define their goal, after which the AI generates an interview structure. A shareable link is sent to interviewees, and the AI conducts the interview via chat or voice, following up and digging deeper as needed. It then synthesizes the information into clear, structured documentation.

Benefits include reducing documentation time by 97%, speeding up onboarding by 3x, and ensuring 100% knowledge retention. Use cases include capturing expertise during offboarding, facilitating seamless handovers, preparing for AI automation, and scaling client assessments for consultants.

The tool targets internal teams needing to document processes and preserve expertise, as well as consultants and service firms automating client assessments and discovery. It is trusted by enterprises in consulting, tech, manufacturing, and finance.