Key Features

• •Marketing campaigns enable businesses to reach entire customer bases simultaneously through SMS and WhatsApp channels, achieving highest ROI by setting up targeted promotional campaigns with segmentation and scheduling capabilities.
• •Messaging inbox provides a centralized multichannel platform for efficient team coordination, allowing quick response to incoming messages with features for conversation prioritization and workflow optimization across communication channels.
• •Messaging API unlocks full potential beyond basic text messaging with ready-to-use code snippets, enabling custom integrations that connect applications to the platform while ensuring scalability and security for enterprise needs.
• •Dynamic templates accelerate response times with saved templates for frequently used messages, incorporating custom data fields for personalized communication that enhances customer engagement and streamlines messaging workflows.
• •TopMessage AI enhances messaging efficiency with spelling and grammar correction, language formalization for professional tone, and text length adjustment to ensure clarity and actionability for every customer interaction.
• •Automated messaging sends messages automatically based on contact behavior and specific triggers, creating instant engagement through streamlined workflows and optimized sending times for maximum impact.
• •Analytics and reporting provide detailed insights into engagement metrics, deliverability monitoring, and campaign performance evaluation with real-time data tracking across marketing campaigns and individual messages.
• •Integrations connect TopMessage with thousands of popular applications through Zapier automations, enabling seamless data synchronization and task automation without coding requirements for streamlined business processes.

Use Cases

• •Marketing campaigns help businesses grow sales, boost retention, and drive revenue by sending targeted SMS and WhatsApp messages to customer bases with personalized content and automated scheduling features.
• •Customer support operations benefit from virtual numbers enabling two-way SMS communication for effective support, with free incoming messages and 24x7 connectivity for continuous customer service availability.
• •Appointment management systems use automated reminders to reduce no-shows, as demonstrated by a European beauty salon that minimized missed appointments by 30% through personalized text message communications.
• •Verification and security applications utilize the Verify API for two-factor authentication, providing seamless and secure authentication processes that integrate easily with existing systems and applications.
• •Internal team collaboration is enhanced through the centralized multichannel inbox, allowing teams to efficiently coordinate responses to customer messages while maximizing efficiency and reducing workload through shared workflows.
• •E-commerce businesses leverage enriched content features to improve conversion rates by sending messages with images, videos, PDFs, and interactive buttons that engage audiences and drive higher conversion metrics.

Who is this for?

TopMessage is built for SMBs and lean teams seeking to enhance their business communication strategies. The platform serves businesses looking to implement SMS and WhatsApp marketing campaigns, manage customer interactions through multichannel inboxes, and integrate messaging capabilities into their existing applications. It's designed for organizations that need to streamline customer communication, automate messaging workflows, and gain insights through comprehensive analytics while maintaining regulatory compliance.