SalesRep.com

SalesRep is an all-in-one omnichannel customer communication platform built around a single, AI-powered team inbox. It unifies every customer channel, CRM and AI provider in one place so teams can capture leads, automate conversations, broadcast campaigns and close deals faster from a single platform. The product also acts as a virtual sales rep that sells for you 24/7: it pulls live prices and stock from Shopify, WooCommerce, PrestaShop, Meta Catalog or your own database and API, answers customers on WhatsApp, Instagram, Messenger, email, SMS and other channels, and sends product cards and quotes on the fly in any channel. SalesRep follows up automatically until the deal closes, allows human takeover at any time, and works in more than 30 languages that are auto-detected. It is used by more than 1,000 businesses worldwide. As chats and calls multiply, old inboxes and workflows break. Teams that sell and support customers across WhatsApp, Instagram, Messenger, email, SMS, voice and social media end up juggling multiple platforms, losing context and leaving conversations unanswered. SalesRep addresses this fragmentation by giving every customer one reliable record and every conversation one thread, no matter which channel it came from. Instead of silos, the platform offers a unified conversation history, automatic contact merging and deduplication, real-time sync with your CRM, and smart routing based on channel and context. The stated goal is to help businesses manage the entire customer journey in one place, even at high volume — a framework SalesRep calls Conversation-Led Growth. At the centre of SalesRep is the Omnichannel Team Inbox. It unifies contacts from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram, Telegram, SMS, WeChat, MS Teams, Slack, iMessage, Google Business and more, including Asterisk. Every conversation appears in a single thread and every customer in one place, so agents no longer switch between apps or maintain separate inboxes. The inbox includes unified conversation history across all channels, automatic contact merging and deduplication, real-time sync with your CRM (or SalesRep's own CRM), and smart routing based on channel and context. SalesRep states that chat channels deliver 92%+ open rates, and that messaging channels support product catalogs and in-chat payments. The inbox also supports team and custom inboxes, live chat and popup widgets, a knowledge base and canned responses, mobile app access with 2FA, and AI call and chat summaries. SalesRep's AI Agents are AI that sells, supports and scales. Ready-made or custom agents qualify leads, answer FAQs, recommend products, book appointments, route enquiries and handle support requests around the clock, across every messaging channel. The site reports that 75% of chats are handled entirely by AI and 80% of conversations are resolved by AI. Agents perform multimodal processing — text, images, audio and files — so they can send documents and images and process screenshots, audio and files for full context understanding. AI sales automation sends product offers with photos, prices and live stock in real time, answers voice messages with its own voice replies, auto-detects each customer's language and replies in it, generates and sends quotes instantly without human intervention, follows up automatically on every quote until it closes, and hands the conversation to your team whenever needed. Additional AI Agent capabilities round out the offering. Guardrails define what AI Agents say and do so they stay on-brand and compliant, and humans can take over active conversations instantly. A RAG-powered knowledge base lets agents pull verified answers from knowledge sources such as PDFs, doc files, catalogs, images and websites, continuously updated for accuracy. Voice AI provides natural, human-like speech. Agent specialization lets you orchestrate teams of micro-agents focused on tasks like retrieval, routing and escalation for precision results at scale. Teams can start quickly with ready-made AI Agent templates or build a fully customized agent tailored to their business needs and workflows. Agents also collect data, update lifecycle stages, resolve support issues, recommend products, share images and trigger workflows automatically. Beyond the inbox and agents, SalesRep provides AI Workflows and Broadcast campaigns. Workflows let teams build powerful automations with a visual drag-and-drop builder to automate repetitive tasks, sync data across platforms and keep the team focused on closing deals rather than manual busywork, with automatic lead routing and assignment, real-time CRM sync and custom field mapping. Broadcast lets you send targeted messages across WhatsApp, SMS, Facebook, Instagram, Telegram and Email in one click, sharing promotions, product updates and newsletters directly to the channels your customers use most. Broadcast features include multi-channel campaigns, audience segmentation and targeting, delivery and engagement analytics, and automated opt-in/opt-out management. SalesRep connects to HubSpot, Salesforce, Jira, Zapier and 40+ tools, plus Shopify, WooCommerce and PrestaShop. SalesRep's overall approach is organised around its Conversation-Led Growth framework, which is designed to help businesses manage the entire customer journey across every channel in one place, even at high volume. The platform describes three pillars. The first is the Omnichannel Team Inbox, which unifies contacts from voice, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more into one thread per customer. The second is AI Agents, which answer FAQs, qualify leads, route enquiries, book appointments and handle support requests around the clock. The third is Automate & Integrate, which connects SalesRep to HubSpot, Salesforce, Jira, Zapier and 40+ tools to automate workflows, sync data and eliminate manual busywork. A published sample conversation shows an AI agent greeting a customer, quoting an IP phone with a reference, price and live stock, preparing a quote for four units, sending a PDF quote by WhatsApp and email, and scheduling an automatic follow-up. The site publishes a range of outcome metrics. SalesRep reports 42.5x average ROI, 500K+ conversations per month, 99.9% uptime and 1,000+ businesses across 30+ countries. It also cites a 60% faster sales cycle, an 81% conversion rate with AI Agents and 3x more leads from ads. Customer stories describe AirCharter.com cutting its sales cycle by 60% with the omnichannel inbox for private jet charter bookings, Maroc Ventes eCommerce handling support and sales across WhatsApp, email and live chat from one inbox with 3x faster quotes, Sport Center reaching an 81% conversion rate with AI Agents on SalesRep, and Sip.ma tripling leads and streamlining customer communication. The stated promise is to transform customer conversations into revenue. SalesRep is marketed as built for a range of business types, each with a concrete workflow. Clinics and healthcare use it for bookings, confirmations, reminders and patient follow-ups right inside WhatsApp. Sales teams use it to capture, qualify and close leads from ads and chats in one visual pipeline. E-commerce and retail teams use it for order updates, abandoned-cart recovery and product campaigns that convert. Salons and local services use it for appointment scheduling, deposits and no-show reduction on autopilot. Customer support teams use one shared omnichannel inbox, with AI resolving the routine majority. Real estate and agencies route property and project inquiries to the right agent in seconds. A separate workflow example shows quote requests for hardware being received via WhatsApp, assigned to an agent, tracked through lifecycle stages such as Proposal, Warm Lead and Purchased, and answered with a quote attached. SalesRep targets businesses that sell and support customers through messaging apps — sales teams, support teams, e-commerce and retail operations, clinics, salons and local services, and real estate agencies — and reports being used by 1,000+ businesses worldwide. Integrations named in the content include HubSpot, Salesforce, Jira and Zapier, plus Shopify, WooCommerce and PrestaShop, and the product states it connects to 40+ tools; it also supports Zapier, Make and n8n, API access and webhooks, and Meta & TikTok Ads and Catalog. Pricing starts at $39/mo for the Starter plan with 3 users included and +$12/seat, then $20 per extra 1,000 conversations that never expire, with conversation-per-month tiers of 1000, 2500, 5000 and 10000+. The Growth plan is $79/mo with 5 users, the Advanced plan $139/mo with 10 users, and Enterprise $249/mo with 20 users. A 21-day free trial requires no credit card. SalesRep emphasises safety and onboarding. It uses the official WhatsApp Business API and enforces Meta's messaging policies — opt-ins, approved templates and sending limits — so your number stays safe, and the team helps resolve any issues with Meta. The WhatsApp Business API requires its own dedicated number, which can be new or migrated, and SalesRep guides users through every step. Teams can migrate contacts, templates and automations from other tools or from the WhatsApp Business app without interrupting ongoing conversations. The free trial lasts 21 days with no credit card required, including help connecting channels and launching first automations, with evaluation extensions available on request. Most teams launch within a few days, and guided onboarding is free on every plan. The platform is available in 30 languages and AI agents converse naturally in Arabic (including Darija), French, English, Spanish and more, with a tone you control. AI agents do not replace teams; they take over repetitive work such as answering common questions, qualifying leads and routing conversations, handing anything complex to the right human agent with full conversation context. As a summary, SalesRep combines an omnichannel team inbox, AI sales agents, workflow automation and broadcast marketing into one platform for businesses that sell and support customers across messaging channels. Its central value proposition is that a virtual sales rep can pull live prices and stock, answer in the customer's own language, generate and send quotes, follow up until the deal closes, and hand off to a human whenever needed — turning everyday customer conversations into revenue while reducing response times and manual workload.