Foxchat is an Intercom-style live chat widget designed for websites, enabling real-time communication between businesses and their customers. It allows visitors to initiate conversations through a chat bubble on the site, facilitating immediate support and engagement.

The product features a lightweight script that loads quickly without slowing down websites, ensuring a smooth user experience. It offers customizable design options to match brand colors, position, and welcome messages. The core capability is seamless Slack integration, where visitor messages appear instantly in Slack channels and replies from Slack are displayed on the website in real-time.

Foxchat works by embedding a small script on a website; when a visitor sends a message via the chat widget, it is delivered to a designated Slack channel. Team members can respond directly within Slack, and the response is shown to the visitor on the website without requiring additional dashboards or apps. This approach minimizes context switching for support teams.

Benefits include faster customer support responses, reduced tool complexity by leveraging existing Slack workflows, and no missed conversations. Use cases involve providing real-time assistance to website visitors, handling customer inquiries efficiently, and supporting small teams that primarily use Slack for communication.

The target users are startups, indie hackers, and small teams who already use Slack and want to offer live chat support without managing separate tools. Foxchat integrates with various platforms including Shopify, WordPress, Webflow, React, and custom-built sites, requiring minimal technical setup.