FlowBot is an AI automation platform designed specifically for teams operating on WhatsApp. It enables businesses to automate customer support, sales, and marketing activities without requiring any coding knowledge. The platform allows users to train AI agents on their own content and deploy them instantly to both WhatsApp and website chat interfaces.

Key features include intelligent AI agents that handle common queries and provide instant answers, live chat support for real-time customer engagement, and a drag-and-drop builder for creating complex WhatsApp bot flows. The platform also offers native WhatsApp Flows for collecting orders and customer details directly within chats, broadcast messaging capabilities for reaching thousands of customers instantly, and built-in tools like Flows Builder and Template Builder for designing interactive forms and messaging templates.

The platform works by leveraging the official Meta Business API infrastructure for reliable WhatsApp messaging. It uses AI agents that can be trained on company documentation, FAQs, and internal knowledge bases. The visual workflow system allows for handling complex logic and edge cases, while the shared inbox is specifically built to manage real support traffic efficiently.

Benefits include improved customer response rates, faster communication compared to traditional methods, higher completion rates for forms and interactions, and the ability to automate up to 80% of WhatsApp support. Use cases span customer service automation, sales conversion optimization, marketing campaigns, booking confirmations, reminders, follow-ups, and abandoned cart recovery.

Target users include businesses of all sizes looking to automate WhatsApp communication, particularly teams handling customer support, sales, and marketing operations. The platform integrates with Google Sheets, Calendar, Gmail, Docs, and supports webhooks for connecting external systems. It supports over 10 languages for global communication and is designed for teams requiring scalable WhatsApp automation solutions.