

AppReviews is a platform designed to centralize app reviews from both the App Store and Google Play into a single dashboard. Its main purpose is to help product teams monitor user feedback efficiently, eliminating the need for manual checks across different platforms and ensuring no review goes unnoticed.
The product offers Slack notifications that provide instant alerts when new reviews arrive, with routing options by app, platform, or rating. It includes an analytics dashboard for tracking rating trends, comparing app versions, and monitoring performance over time. AI-powered analysis automatically detects sentiment, categorizes reviews, and flags urgent ones. Users can reply to reviews directly from the dashboard or Slack, and reviews are synced automatically at intervals like hourly, daily, or every 30 minutes.
Team collaboration features allow inviting members with per-app access control, and an auto-translation function helps understand global feedback by converting reviews to a preferred language. A unified inbox consolidates all reviews from both stores, supporting search, filtering, and export capabilities. CSV export functionality enables downloading review and analytics data for external reporting.
Benefits include saving hours of manual work each week, improving response times to user feedback, and gaining insights into app performance and user satisfaction. Use cases involve monitoring app reputation, identifying platform-specific issues, tracking the impact of new releases on ratings, and managing customer feedback across teams.
The target users are product teams developing mobile apps for iOS and Android. The platform integrates with App Store Connect, Google Play Console, and Slack, requiring no code for setup and offering plans starting at $9 per month.
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AppReviews is designed for product teams developing mobile applications for iOS and Android. It helps these teams monitor user feedback from both App Store and Google Play, enabling faster responses and better insights into app performance. The platform is suitable for organizations looking to streamline review management without coding, integrating with tools like Slack for real-time alerts.